Our Drive – Clients Success

eFiniti is a small information technology company with fewer than ten employees and external consultants located in Kingston Jamaica.  Our goal is to make businesses realize their full potential and growth by employing Customer Relationship Management (CRM) technologies.  We don’t want businesses to treat 50% increase in revenue in a year as something that is hard to achieve. Approach this target on the basis of: 'we're good enough; we're good enough to do a 50% increase in revenue over a year.  When you have the combination of the right CRM strategy, the product and the drive, then you are unstoppable. It is surprising to us that many businesses do not have the right marketing tools to grow and realize their full potential.  That’s when we decided someone needed to make you aware that doing business doesn’t have to be so hard.  That’s when we decided to partner with Front Range and distribute their award winning marketing CRM tool called Goldmine.

"That’s when we adopted the philosophy of Customer Relationship Life Cycle Model"

When a man and a woman decide to start a relationship it is going to go through stages, yes! Most people understand that relationships grow and change over time... but what many people don't know is that they tend to evolve in the same way as businesses.  The same principle applies to businesses that involves the relationship a customer has with an organization. The nature of this customer/business relationship is depicted in our Customer Relationship Life Cycle Model. This model serves as our guiding light when we make decisions on technology, partnerships and business direction.  We consider ourselves disciples of this philosophy and that is why we are “The Customer Relationship Life Cycle Technology Company”. Each stage needs to be nurtured to maximize the full potential of a long and lasting relationship that ultimately grows your business and becomes fruitful.

What makes eFiniti special and unique?

We are special and unique because our goal is to personally build new software products and services and implement the best technologies that support the Customer Relationship Life Cycle Model, that will help organizations reach their full customer relationship potential, or to establish partnerships with suitable technology innovators who will provide the right mix of solutions for businesses to exceed their revenue targets.  The team has a combination of skills which include marketing and sales, CRM solution architecture, telephony and VoIP solutions, website and software development. We will bring these benefits to our clients while creating value for our shareholders.